FAQ
What is a Patch & Play Bag?
A soft cotton tote bag designed for open-ended play, where children can collect, carry, and interact with their favorite little things — from toys to treasures. The bags are Size: 19 × 13 × 11 cm + 18 cm handles.
Handmade designs by founder of the brand - Josefine Wiewegg/Patch & Play Bags. All rights reserved.
Recommended age?
Recommended for toddlers and young children (approx. age 1,5+), always under adult supervision.
Are they safe for young children?
Yes, they are designed with safety in mind. However, as with all toys, we recommend adult supervision, especially for younger children. No small parts are included unless you add a bag charm to your order(coming soon), however the bag charms are more suited for older children 3+ yrs. The handles on the bags are designed to be small enough for kids hands and also to not pose any threat of strangulation. Perfectly safe for your precious little one!
What materials are used?
Our bags are handmade from soft cotton fabric, some of them organic cotton hand woven by skilled artisans and makers in India, chosen to be gentle on small, growing hands. Batting is made out of polyester, but all the parts you see and touch are cotton fabric.
Where do you ship?
Due to the newly implemented EU Packaging and Packaging Waste regulation PPWR, we only ship to countries outside the EU and within Sweden where we ship from. We aim to ship worldwide, however the newly implemented regulation makes that impossible at the moment. We will open our market to the rest of EU when this new regulation allows for small businesses to ship worldwide without massive fees added. Thank you for your patience and understanding.
How long does delivery take?
To Sweden 1–2 business days · Rest of the world 5–8 business days.
Do you offer Klarna as payment method?
Yes! After placing your bag/s in the cart you will see Klarna as payment option after clicking "Check out".
Customs and import taxes
Buyers are responsible for any customs and import taxes and fees that may apply. Patch & Play is not responsible for delays due to customs. Always reach out to your local postal and/or customs office for questions regarding import taxes that may apply in some areas.
Can I return my order?
Yes, you have 14 days to return your bag/s from the day of delivery if you are unhappy with your order. But please note that return shipping costs are not covered. Upon receiving the returned order, we closely inspect the bag/s and only accept your return if the bag is as new, no dirt marks, odors or broken in any way.
What if something arrives damaged?
Contact us at info@patchandplaybags.com and we'll do everything we can to assist you.
How do I clean the bag?
Spot clean only.
Will it last?
Yes — each bag is carefully handmade to be durable enough for everyday play.
Are all bags the same?
No — each bag is handmade, which means slight variations may occur.
Can I choose colors or designs?
We offer different styles and collections. Custom options may be available in the future. However, never hesitate to shoot us a message at info@patchandplaybags.com, we're sure we can work something out!
